YOU MAY NOTIFY US OF YOUR WITHDRAWAL WITHIN 14 DAYS OF RECEIVING YOUR GOODS, WITHOUT GIVING A REASON.
PLEASE RETURN THE GOODS WITHIN 14 DAYS AFTER NOTIFYING US.
YOU MAY INSPECT AND TRY ON THE GOODS AS NECESSARY TO CHECK THEIR NATURE, CHARACTERISTICS AND FUNCTIONING.
A REDUCTION IN THE REFUND FOR DIMINISHED VALUE MAY APPLY ONLY WHERE THE LEGAL CONDITIONS ARE MET, INCLUDING HANDLING BEYOND WHAT IS NECESSARY FOR THAT CHECK.
WE RECOMMEND RETURN SHIPPING VIA DHL.
YOU BEAR THE DIRECT COSTS OF RETURN SHIPPING FOR A WITHDRAWAL, PROVIDED YOU WERE INFORMED OF THIS BEFORE PURCHASE.
YOUR STATUTORY RIGHTS IN THE EVENT OF DEFECTIVE OR INCORRECT GOODS REMAIN UNAFFECTED.
YOU CAN NOTIFY US AT CUSTOMERCARE@VACID.COM. USING A SPECIFIC FORM IS OPTIONAL.
RETURN ADDRESS: VACID GMBH, EICHENDORFFSTR. 47, 78054 VILLINGEN-SCHWENNINGEN, GERMANY.
FURTHER RETURN INSTRUCTIONS ARE AVAILABLE ON OUR RETURN FORM.
REFUNDS WILL BE MADE USING THE ORIGINAL PAYMENT METHOD UNLESS OTHERWISE AGREED WITHOUT ADDITIONAL COST TO YOU. PAYMENTS, INCLUDING THE COST OF OUR LEAST EXPENSIVE STANDARD OUTBOUND DELIVERY, WILL BE REFUNDED WITHIN 14 DAYS AFTER WE RECEIVE YOUR WITHDRAWAL NOTICE. WE MAY WITHHOLD THE REFUND UNTIL WE RECEIVE THE GOODS OR PROOF THAT THEY HAVE BEEN SENT BACK, WHICHEVER OCCURS FIRST.